ZNDU Help Desk

How can we help you?

Browse help topics, check the FAQs, or submit a support request and we will route it to the right office.

Still Stuck?

Submit a Support Request

Tell us what you need — your request goes straight to the ZNDU team and you get a reference number by email.

New Request

Fields marked * are required. We respond within 2–3 business days.

Other ways to reach us

Phone 850008335
General Enquiries enquiries@zndu.ac.zw
Working Hours Monday - Friday: 8:00 AM - 4:30 PM
Physical Address Zimbabwe National Defence University, RAN Mangena Barracks, Number 3 Thornpark Estate, Off Harare – Bindura highway, (Approximately 12 km from Harare city centre)
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Every request gets a reference number by email — quote it when following up so we can find your ticket fast.
Help Topics

What do you need help with?

Choose a topic to jump straight to the request form, or use the quick links to self-serve.

Admissions & Applications

Entry requirements, how to apply, intake deadlines and application forms.

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Student Records & Registry

Transcripts, certificates, enrolment letters and registration queries.

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ICT & E-Services Support

Portal access, e-services, email accounts and technical problems.

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Library Services

Borrowing, the repository, KOHA system and research support.

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Fees & Payments

Tuition, banking details, payment confirmation and receipts.

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General Inquiry

Anything else - we will route your request to the right office.

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Quick Answers

Frequently Asked Questions

The fastest way to get help — most common questions are answered right here.

Visit our Admissions page for entry requirements and the full application process. You can download the application form directly, complete it, and submit it as instructed on the form.
Current intake deadlines are published on the Admissions page, including the status of each intake (open, upcoming, or closed). Deadlines are updated by the Registry as new intakes are announced.
Browse all programmes on our Academics page — you can view them all at once, by faculty, or filter by level (Certificate, Diploma, Bachelor's, Master's, PhD and more). Each programme page lists entry requirements, structure and career opportunities.
The application form is on the Admissions page. Other public documents and forms are in our Downloads section and the Document Repository.
See Library Services for borrowing and research support, browse the Repository for publications, and check E-Services for online resources. Our KOHA library system page has the latest on the online catalogue.
Banking details for fee payments are published on the Admissions page. Always use your full name and reference when paying, and keep your proof of payment. For payment confirmation queries, submit a request below under Fees & Payments.
All open positions are advertised on our Vacancies page, including closing dates and how to apply.
Upcoming events (with RSVP where available) are on the Events page, and official announcements are posted on the Notice Board.
Zimbabwe National Defence University, RAN Mangena Barracks, Number 3 Thornpark Estate, Off Harare – Bindura highway, (Approximately 12 km from Harare city centre). Visiting hours are Monday - Friday: 8:00 AM - 4:30 PM. A map and directions are on our Contact page.
We aim to respond within 2–3 business days. When you submit a request you receive a confirmation email with a reference number — quote it in any follow-up. Urgent matters are best handled by phone during working hours: 850008335.
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