How can we help you?
Browse help topics, check the FAQs, or submit a support request and we will route it to the right office.
Submit a Support Request
Tell us what you need — your request goes straight to the ZNDU team and you get a reference number by email.
New Request
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Other ways to reach us
What do you need help with?
Choose a topic to jump straight to the request form, or use the quick links to self-serve.
Admissions & Applications
Entry requirements, how to apply, intake deadlines and application forms.
Request helpStudent Records & Registry
Transcripts, certificates, enrolment letters and registration queries.
Request helpICT & E-Services Support
Portal access, e-services, email accounts and technical problems.
Request helpLibrary Services
Borrowing, the repository, KOHA system and research support.
Request helpFees & Payments
Tuition, banking details, payment confirmation and receipts.
Request helpGeneral Inquiry
Anything else - we will route your request to the right office.
Request helpFrequently Asked Questions
The fastest way to get help — most common questions are answered right here.